TERMS & CONDITIONS

CANCELLING
If you want or need (due to circumstances) to cancel one or more appointments, you can reschedule up to 48 hours in advance at no charge. If you cancel within 48 hours or if you and your team do not show up on the day/time(s) you booked, you will be charged the fee.

Can your appointment not take place because of a lockdown or other measure? Then you will receive a code from us with which you can redeem your booking at a later time. This code is valid for 2 years.

Is moving your appointment not an option? Then you can opt for a refund. For a refund we charge € 35 per escape room booked. Cancellations will only be processed by email: annuleren@mamabazooka.nl

PAYMENT OF CONSUMPTIONS ETC. ON LOCATION
For security reasons we do not accept cash. You can pay with PIN or credit card.

FULL EXPERIENCE DEAL
This deal is only valid for a single team of 4 to 6 people reserving two rooms on one date.

MINIMUM AGE
The Laboratory Room: 16 
The Girl’s Room: 18
THE DOME: 16 

LANGUAGE
All our escape rooms are bilingual (English/Dutch).

NUMBER OF PEOPLE PER EXPERIENCE
The Laboratory Room: 2 to 6 persons.
The Girl’s Room: 4 to 6 persons.
THE DOME: 4 to 6 persons.

A maximum of 18 people can participate per hour (3 escape rooms/time slots simultaneously). Would you like to escape with more than 18 people? Then 4 time slots or more are required. By order of the fire department we are not allowed to lock more than 6 people in a room.

TIME SLOT
Make sure you and the whole team are present 15 minutes before the start time.

LOCATION
Mama Bazooka only has a location in Bunschoten.

PARKING
We kindly request you and your team members not to park in the parking lot of Welkoop. Along the public road is enough (free) parking space.

OTHER RULES

• People who are under the influence of alcohol/drugs will not be allowed access Mama Bazooka.
• Cell phones are not allowed in the room under any circumstances.
• Mama Bazooka is not wheelchair friendly.
• Suitable for pregnant women.
• Hearing protection is required for people who are hypersensitive to sound.
• Suitable for mildly claustrophobic people.
• Visually impaired; please bring reading glasses.

Entry to Mama Bazooka’s premises is entirely at your own risk.