Boek nu!
Boek nu!

General conditions

MAXIMUM NUMBER OF PEOPLE PER ESCAPE ROOM
According to fire department regulations, we are allowed a maximum of 6 people to participate in a (single) escape experience. To ensure the safety of our visitors, we make no exceptions.

CHANGE OR CANCEL APPOINTMENT

Change

  • You can here up to 48 hours of your appointment tochange your booked escape room(s) free of charge .
  • A change within 48 hours of your appointment will be charged €35 per escape room booked.

Cancel

  • For cancellation up to 48 hours of your appointment, you will be charged €35 per escape room booked.
  • In the event of a cancellation within 48 hours of your appointment or a no-show, you will be charged the full entrance fee.

You can cancel your appointment only with the “Cancel your appointment“ link in your confirmation email.

If a lockdown or other measure throws a spanner in the works, we’ll give you a code that allows you to book later.

PAYMENTS ON LOCATION
Due to security reasons, it is only possible to pay at our self-service bar by PIN or credit card.

FULL EXPERIENCE DEAL
This deal is for a single team (2-6 people) booking two or three rooms on the same day.

AGE
The Laboratory Room and THE DOME are suitable for ages 16 and older. For the Girl’s Room, 18 is the minimum age. We make exceptions up to a minimum age of 14, provided there are supervisors 18 and older present in the escape room. When in doubt, we ask for ID.

LANGUAGE
Our escape rooms can be experienced in both English and Dutch.

NUMBER OF PERSONS PER EXPERIENCE
All of our escape experiences can be experienced for 2 to 6 people.

MAXIMUM 18 PERSONS PER HOUR
For groups larger than 18 people, 4 time slots or more are required.

ADMISSION
Please be present with your entire team 15 minutes before the scheduled time.

LOCATION
You can find Mama Bazooka only in Bunschoten at Nijverheidsweg 5.

PARKING
Please inform all team members that they should park their car not in the parking lot of Welkoop parking, but along the public road/street in the industrial area. There is plenty of parking available there. This avoids having to interrupt the escape experience because of a car parked in the wrong place.

BILLING FOR BUSINESSES
We have a set procedure for our invoices. Adding a reference is possible, but we do not support invoice portals or retrospective adjustments.

OTHER RULES

  • Entry will be denied to persons under the influence of drink or drugs.
  • Cell phones are not allowed in the escape rooms under any circumstances.
  • Mama Bazooka is unfortunately not wheelchair friendly, but we would be happy to discuss options with you.
  • Escape rooms are suitable for cool pregnant women.
  • For heavily pregnant women, we do not recommend our experiences.
  • Hearing protection is mandatory for noise-sensitive visitors.
  • If you are slightly claustrophobic, no problem!
  • If you are visually impaired, make sure you have reading glasses.
  • Entering the premises of Mama Bazooka is at your own risk at all times.