Up to 48 hours before your appointment: Free rescheduling. You can reschedule your time slot(s) here.
Between 48 and 24 hours before your appointment: A fee of €35.00 per booked time slot applies for rescheduling.
Within 24 hours before your appointment: A fee of 50% of the cost per booked time slot applies for rescheduling.
CANCEL TIMESLOT(S)
Up to 48 hours before your appointment: A fee of €35.00 per canceled time slot applies.
Within 48 hours before your appointment or in case of a no-show: The full cost per booked time slot will be charged.
How to Cancel?
Use the cancellation link in your confirmation email (don’t forget to check your spam folder). Have you booked multiple time slots? Please cancel each time slot individually. You will receive a confirmation for each cancellation, so make sure you have received all confirmations.
ON-SITE PAYMENTS For security reasons, it is only possible to pay by PIN or credit card at our self-service bar.
FULL EXPERIENCE DEAL This deal is for a single team (2-6 people) booking two rooms on the same day.
AGE The Laboratory Room and THE DOME are suitable for 16 years and above. For the Girl’s Room, 18 years is the minimum age. We make exceptions up to a minimum age of 14, provided there are supervisors aged 18 and above in the escape room.
LANGUAGE Our escape rooms can be experienced in both English and Dutch.
NUMBER OF PEOPLE PER EXPERIENCE All our escape experiences can be experienced for 2 to 6 people.
MAXIMUM 18 PEOPLE PER HOUR For groups larger than 18 people, 4 time slots or more are required. According to fire service regulations, we are allowed a maximum of 6 people to participate in an escape experience. To ensure the safety of our visitors, we do not make any exceptions.
ADDRESS Please arrive with your entire team 15 minutes before the scheduled time.
LOCATION You will find Mama Bazooka only in Bunschoten on Nijverheidsweg 5.
PARKING Please inform all team members not to park their car in the Welkoop car park, but along the public road/street in the industrial area. There is plenty of parking space available there. This will prevent us from having to interrupt the escape experience because of a car parked in the wrong place.
OTHER RULES
Entry will be refused to persons under the influence of drink or drugs.
Mobile phones are not allowed in the escape rooms under any circumstances.
Mama Bazooka is unfortunately not wheelchair-friendly, but we are happy to discuss the possibilities with you.
The escape rooms are suitable for cool pregnant women.
For heavily pregnant women, we advise against our experiences.
Hearing protection is mandatory for noise-sensitive visitors.
If you are slightly claustrophobic, no problem!
If you are visually impaired, please provide reading glasses.
Entering Mama Bazooka’s premises is at your own risk at all times.
